How do I receive CLE credit for the
seminar?
At the end of the
seminar you will complete a short 10 question True or False Post Test.
Once completed you will receive an email confirmation / Certificate of
Completion. The Registrar at TLI Online CLE also receives your
confirmation and electronically files your completion on your behalf.
YOU NEED DO NOTHING. CLE filings are done in a timely manner. Further
questions? Please contact our Registrar's Office at
registrar@tlicletn.com .
Internet Explorer
shows a blocked content information bar.
Some settings on
Internet Explorer will show an information bar usually above the
webpage warning that some content is harmful to your computer. Click
on the bar and choose Allow
Blocked Content from the pull down menu choices and the audio
will begin to play.
How much is each course?
This year we are
offering one one hour course and one two hour course. Each hour is
$55. The two hour course is $110.
How do I pay?
PayPal is one of
the safest, most widely accepted ways to pay for your purchases on the
Internet. It lets you use funds from either your bank account or
credit card, and you can use it with confidence. Your transactions are
protected by PayPal's sophisticated fraud prevention system.
What is the procedure?
1. Go to the Demo
page and run the demos to see if your connection is compatible with
the media streams. If the Broadband Stream Demo performs fine without
hesitation, the course will perform the same. If you have
choppiness and hesitation, then the media is too big for your
connection. Try the Dialup stream which will provide the same
instruction.
2. Then pick the course you would like to take from the Courses page.
By clicking on the Buy Now button, you will be taken to the payment
page. After payment, you will be returned to the specific course page.
3. Choose the format from the specific course page that you have
determined to be suitable for your operating system and connection.
4. Download the PDF text materials to print or view on your screen.
Begin the media stream by clicking on the play button on the player.
5. After the course, take the ten question quiz for your
Certificate of Completion and submission to the CLE Commission.
6. Please leave comments so that we may improve our services.
Will my Real Player play the
streams?
We have provided
all media in Windows Media Player format. Mac users with OS X and
Windows Media Player installed may hear the streams. The streams are
optimized for Windows Media Player and Real Player will not work.
Please try
the media in the Windows Media Player, (our preference.) The latest
Windows Media Player for Windows systems is available here.
What browsers are supported?
Our preference is
Internet Explorer. Mozilla products and Netscape may have issues with
active scripting portions of our website. If you experience problems,
please use Internet Explorer.
Is my information safe and private?
Tennessee Law
Institute will keep all information gathered from this site private
and will not distribute information. The e-commerce section of the
site is secured and information is encrypted as evidenced by the padlock
symbol at the lower right hand corner of your browser. Your
information is completely safe.
I've tried
everything. Can you help?
Please contact
problems@tlicletn.com . An
email will immediately be sent to you with a contact phone number for
assistance.
I have
a Mac.
Macintosh OS X can
run Windows Media Player for Macs. Download it here:
Macs only.
My Windows Media Player is outdated.
Where can I update to the latest version?
Windows Media
Player 10 is the latest version from Microsoft. It is a free download
here:
I can't open the Adobe PDF files.
Adobe's Reader is available free here:
The audio is choppy and stops
frequently.
The media is
streaming faster than your connection. Please choose the dialup media.
If you are still experiencing problems, contact
support@tlicletn.com .
I can't hear anything...
First, look for the
obvious. Are your speakers on? Is your audio muted? Are the speakers
hooked up? Is the volume up?
It is possible you may be using a very old version of Windows Media
Player. Please update to the latest version for your operating system.
After I have paid for the media, how
long do I have to view it?
After you pay for a
course, the media will be available. If you have an interruption or
need to return to the streams, you may bookmark the course page. If
you have lost the link, please notify
support@tlicletn.com and we
can send you a link to return. You will be notified that you have paid
and will be returned to the streaming media.
Will you be offering more courses in
the future?
Tennessee Law
Institute is in its 34th year. We intend to provide live and online
seminars as long as possible. While each course is timely, please
check frequently with us for future course offerings.
If I have tried everything and want
a refund, what do I do?
Please contact
support@tlicletn.com .
I can't get the demo
to work.
It is possible that
you are behind a firewall. Notify your system administrator.
I can't send the
Quiz results or a Comment.
The new Windows XP
Service Pack 2 may have turned off active scripts in your
Internet Explorer. Under Tools / Internet Options / Advanced ...
make sure active scripting is allowed. For further help, contact
support@tlicletn.com .
