How do I receive CLE credit for the
seminar?
At the end of the
seminar you will complete a short 10 question True or False Post Test.
Once completed you will receive an email confirmation / Certificate of
Completion. The Registrar at TLI Online CLE also receives your
confirmation and electronically files your completion on your behalf.
YOU NEED DO NOTHING. CLE filings are done in a timely manner. Further
questions? Please contact our Registrar's Office at
registrar@tlicletn.com .
Internet Explorer
shows a blocked content information bar.
Some settings on
Internet Explorer will show an information bar usually above the
webpage warning that some content is harmful to your computer. Click
on the bar and choose Allow
Blocked Content from the pull down menu choices and the
program
will open.
How much is each course?
This year we are
offering a one hour course and a two hour course. Each hour is
$55. The two hour course is $110.
How do I pay?
PayPal is one of
the safest, most widely accepted ways to pay for your purchases on the
Internet. It lets you use funds from either your bank account or
credit card, and you can use it with confidence. Your transactions are
protected by PayPal's sophisticated fraud prevention system. Paypal
accepts major credit cards. You do not need to create a Paypal
account if you prefer not to. Paypal has a new service called BILL
ME LATER which we advise against using. There is no need to enter
your SS number. Simply follow the link at the end of the page "PAY
WITH DEBIT OR CREDIT CARD."
What is the procedure?
1. If you can see
the demo program on the Home page, then you can view our courses.
2. Pick the course you would like to take from the Courses page.
By clicking on the Buy Now button, you will be taken to the payment
page. After payment, you will be returned to the specific course page.
3. Download the PDF text materials to print or view on your screen.
Begin the media stream by clicking on the play arrow on the player.
4. After the course, take the quiz for your
Certificate of Completion and submission to the CLE Commission.
5. Please leave comments so that we may improve our services.
What browsers are supported?
Our preference is
Internet Explorer. Firefox is excellent. Mozilla products and Netscape may have issues with
active scripting portions of our website. If you experience problems,
please use Internet Explorer.
Is my information safe and private?
Tennessee Law
Institute will keep all information gathered from this site private
and will not distribute information. The e-commerce section of the
site is secured and information is encrypted as evidenced by the padlock
symbol at the lower right hand corner of your browser. Your
information is completely safe.
I've tried
everything. Can you help?
Please contact
problems@tlicletn.com . An
email will immediately be sent to you with a contact phone number for
assistance.
I have
a Mac.
We won't hold that
against you. You should be fine.
I can't open the Adobe PDF files.
Adobe's Reader is available free here:
The video is choppy and stops
frequently.
The media is
streaming faster than your connection. If you pause the playback, the
stream will catch up. If too choppy, then your connection may be too
slow. We will send a refund if you request at
support@tlicletn.com .
I can't hear anything...
First, look for the
obvious. Are your speakers on? Is your audio muted? Are the speakers
hooked up? Is the volume up?
After I have paid for the media, how
long do I have to view it?
After you pay for a
course, the media will be available. If you have an interruption or
need to return to the streams, you may bookmark the course page. If
you have lost the link, please notify
support@tlicletn.com and we
can send you a link to return. You will be notified that you have paid
and will be returned to the streaming media.
Will you be offering more courses in
the future?
Tennessee Law
Institute is in its 40th year. We intend to provide live and online
seminars as long as possible. While each course is timely, please
check frequently with us for future course offerings.
If I have tried everything and want
a refund, what do I do?
Please contact
support@tlicletn.com .
